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- AURA Silent Disco S.L
- Via Laietana 48a, 08003 Barcelona
- +34 629 87 02 21
- info@aura-events.co
FAQ´s
Technical Questions
Our equipment comes fully charged and has a battery life of 8-10 hours
There is no limit on the number of headphones that can operate simultaneously on each frequency range
You can switch between three different channels on the headphones, each with a unique color: the first channel is blue, the second channel is red, and the third channel is green.
Our standard color options include blue, red, and green. Additionally, utilizing our light board, we can seamlessly transition between yellow, purple, and white hues. Furthermore, we offer the option for dynamic color transitions, including flashing effects
The setup of our silent disco equipment is very simple and works within the range of easy day-to-day operations. However, we provide full step-by-step guidance and instructions. We can also assist with the setup if required
The headphones have a range of 300 to 500 meters, but in venues with large walls or other obstacles, the reach may be limited. We can help you test the range beforehand to ensure a flawless event.
The transmitter can operate on three slightly different frequencies ranging from 863 MHz to 865 MHz.
Due to the easy setup and our professional equipment, the possibility of technical issues is very limited. However, in case you encounter any problems during the event, we are always available to assist you. Contact information will be provided with the equipment and setup guide for quick and easy access to support.
You can connect all devices either via AUX or Bluetooth for the wireless transmitters and via AUX or RCA for the normal transmitters.
Rental Questions
Yes, you can connect a phone, laptop, or even DJ set, either via AUX or Bluetooth for the wireless transmitters and via AUX or RCA for the normal transmitters.
Yes, you can reach out to us and schedule a day to try the equipment
Yes, we have several different add-ons available on our rental page. For any other requests, please send us a message, and we will be happy to assist you.
Yes, for multiple-day rentals, we include a charging station. Please communicate this with us before finalizing your rental agreement.
Yes, our system should be able to automatically apply a discount based on the duration of your rental. To ensure the best possible pricing and other collaboration benefits, please contact us directly.
To ensure availability, please reach out to us as early as possible. We can reserve our equipment for you, and payment will be due just shortly before the event.
The headphones are very durable, but in case of a broken or lost one, we charge €50 and €120 per transmitter.